Frequently Asked Questions

Yes! The core Nexura Security plugin is available at no cost on WordPress.org and includes:

• Malware Scanner
• Web Application Firewall (WAF)
• Brute Force Login Protection
• Two-Factor Authentication (2FA)
• IP Blocklist & Basic Geo-Blocking

A Pro version is available with AI-powered advanced features. See pricing →

Installation takes under 60 seconds:

• Go to WordPress Dashboard → Plugins → Add New
• Search for "Nexura Security"
• Click Install Now, then Activate

Minimal configuration needed — your site is protected immediately. Full guide →

Nexura Security requires WordPress 5.5+ and PHP 7.4+. It works with all popular themes (Divi, Astra, GeneratePress, Elementor) and plugins including WooCommerce and LMS platforms.

Absolutely! Nexura Security is fully compatible with WooCommerce. It protects:

• Customer login & account pages
• Checkout and payment flows from bots
• Admin panel from unauthorized access

No special configuration needed.

Free covers all essential protection. Pro adds:

• 🚀 Pre-Boot WAF (Advanced Endpoint Firewall)
• 🧠 Tokenizer-Based Smart Malware Scanner
• 🤖 AI Deep Scan & Auto-Fix
• 🧹 Automated Malware Cleanup
• ⏱️ Scheduled Automatic Scans (24/7 Protection)
• 🔍 Theme & Plugin Vulnerability Audit
• 🔒 Custom Login URL (Hide wp-admin)
• ⚡ Priority expert support

Compare all plans →

Nexura Security Pro is available in three plans:

• Starter — 1 site (ideal for bloggers)
• Business — 5 sites (for growing businesses)
• Agency — Unlimited sites (for developers & agencies)

All plans billed annually with a 7-day money-back guarantee. See exact pricing →

Yes! The Agency plan includes unlimited site licenses — perfect for WordPress developers and agencies managing multiple client sites. Every site gets full Pro protection under one license.

2FA adds a second verification step to your login. Supported methods:

• Authenticator App (Google Authenticator, Authy)
• Email OTP — one-time code sent to your email

Enable via Nexura Security → Login Security → Enable 2FA.

The scanner compares your WordPress core files, plugins, and themes against a database of known-good checksums. Any file that doesn't match is flagged for review. Pro adds a Tokenizer-Based Smart Scanner to detect zero-day backdoors at the AST level, plus Automated Malware Cleanup.

The Nexura WAF blocks:

• SQL Injection attempts
• Cross-Site Scripting (XSS)
• Remote File Inclusion (RFI)
• Directory traversal attacks
• Known malicious bot user-agents

Rules are auto-updated via the Nexura Threat Intel Cloud.

No. Nexura Security adds less than 1ms to page load time. All security checks run asynchronously — it is one of the lightest security plugins available.

Running two security plugins simultaneously can cause conflicts. We recommend using Nexura Security as your sole security plugin. If switching from other security plugins — deactivate those first.

Yes — 7-day money-back guarantee. If you are not fully satisfied, contact us within 7 days of purchase for a full refund. No questions asked.

Yes, cancel anytime from your Freemius account dashboard. After cancellation, your Pro license remains active until the end of the current billing period, then reverts to free. No hidden fees or penalties.

Payments are processed securely via Freemius, accepting:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• PayPal

All transactions are SSL-encrypted and PCI-compliant.