Nexura Security
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Frequently Asked Questions

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๐ŸŒ General

Is Nexura Security completely free? FREE

Yes! The core Nexura Security plugin is 100% free on WordPress.org and includes:
  • Malware Scanner
  • Web Application Firewall (WAF)
  • Brute Force Login Protection
  • Two-Factor Authentication (2FA)
  • IP Blocklist & Basic Geo-Blocking
A Pro version is available with AI-powered advanced features. See pricing →

How do I install Nexura Security?

Installation takes under 60 seconds:
  • Go to WordPress Dashboard → Plugins → Add New
  • Search for "Nexura Security"
  • Click Install Now, then Activate
Zero configuration needed โ€” your site is protected immediately. Full guide →

Which WordPress versions are supported?

Nexura Security requires WordPress 5.5+ and PHP 7.4+. It works with all popular themes (Divi, Astra, GeneratePress, Elementor) and plugins including WooCommerce and LMS platforms.

Does it work with WooCommerce?

Absolutely! Nexura Security is fully compatible with WooCommerce. It protects:
  • Customer login & account pages
  • Checkout and payment flows from bots
  • Admin panel from unauthorized access
No special configuration needed.

๐Ÿ’Ž Pricing & Pro

What is the difference between Free and Pro? PRO

Free covers all essential protection. Pro adds:
  • ๐Ÿš€ Pre-Boot WAF (Advanced Endpoint Firewall)
  • ๐Ÿง  Tokenizer-Based Smart Malware Scanner
  • ๐Ÿค– AI Deep Scan & Auto-Fix
  • ๐Ÿงน Automated Malware Cleanup
  • โฐ Scheduled Automatic Scans (24/7 Protection)
  • ๐Ÿ” Theme & Plugin Vulnerability Audit
  • ๐Ÿ”’ Custom Login URL (Hide wp-admin)
  • โšก Priority expert support
Compare all plans →

How much does Nexura Security Pro cost? PRO

Nexura Security Pro is available in three plans:
  • Starter โ€” 1 site (ideal for bloggers)
  • Business โ€” 5 sites (for growing businesses)
  • Agency โ€” Unlimited sites (for developers & agencies)
All plans billed annually with a 7-day money-back guarantee. See exact pricing →

How do I upgrade from Free to Pro? PRO

  • Visit Pricing and choose your plan
  • Complete purchase (secured by Freemius)
  • Receive your license key via email
  • In WordPress go to Nexura Security → License and enter the key
  • Pro features unlock instantly โ€” no reinstall needed!

Can I use Pro on multiple websites? PRO

Yes! The Agency plan includes unlimited site licenses โ€” perfect for WordPress developers and agencies managing multiple client sites. Every site gets full Pro protection under one license.

๐Ÿ›ก๏ธ Features

How does Two-Factor Authentication (2FA) work? FREE

2FA adds a second verification step to your login. Supported methods:
  • Authenticator App (Google Authenticator, Authy)
  • Email OTP โ€” one-time code sent to your email
Enable via Nexura Security → Login Security → Enable 2FA.

How does the Malware Scanner work? FREE

The scanner compares your WordPress core files, plugins, and themes against a database of known-good checksums. Any file that doesn't match is flagged for review. Pro adds a Tokenizer-Based Smart Scanner to detect zero-day backdoors at the AST level, plus Automated Malware Cleanup.

What does the Web Application Firewall (WAF) block? FREE

The Nexura WAF blocks:
  • SQL Injection attempts
  • Cross-Site Scripting (XSS)
  • Remote File Inclusion (RFI)
  • Directory traversal attacks
  • Known malicious bot user-agents
Rules are auto-updated via the Nexura Threat Intel Cloud.

Will Nexura Security slow down my site?

No. Nexura Security adds less than 1ms to page load time. All security checks run asynchronously โ€” it is one of the lightest security plugins available.

โš™๏ธ Technical

What are the server requirements?

  • WordPress: 5.5 or higher
  • PHP: 7.4+ (PHP 8.x recommended)
  • MySQL: 5.6+ or MariaDB 10.1+
  • Hosting: Any shared, VPS, or managed WordPress host

Does it conflict with other security plugins?

Running two security plugins simultaneously can cause conflicts. We recommend using Nexura Security as your sole security plugin. If switching from Wordfence, iThemes, or Sucuri โ€” deactivate those first.

I got locked out of my WordPress admin! How to fix?

  • Access your site via FTP or cPanel File Manager
  • Navigate to /wp-content/plugins/
  • Rename nexura-security to nexura-security-disabled
  • This auto-deactivates the plugin, restoring your admin access
  • Re-activate and whitelist your IP from Settings

๐Ÿ’ณ Billing & Refund

Is there a money-back guarantee? PRO

Yes โ€” 7-day money-back guarantee. If you are not 100% satisfied, contact us within 7 days of purchase for a full refund. No questions asked.

Can I cancel my Pro subscription?

Yes, cancel anytime from your Freemius account dashboard. After cancellation, your Pro license remains active until the end of the current billing period, then reverts to free. No hidden fees or penalties.

What payment methods are accepted?

Payments are processed securely via Freemius, accepting:
  • Credit/Debit Cards (Visa, Mastercard, American Express)
  • PayPal
All transactions are SSL-encrypted and PCI-compliant.
๐Ÿš€

Still have questions?

Our team is here to help. Or upgrade to Pro and get priority 24-hour support plus all advanced features.

No risk. Cancel anytime. Trusted by 10,000+ WordPress sites.